Accessibility Statement

Our commitment to digital accessibility for everyone

Our Commitment

Causeway Commercial Services is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Website Features

Our website includes the following accessibility features:

  • Clear and consistent navigation throughout the site
  • Descriptive page titles and headings
  • Alternative text for images
  • Sufficient color contrast for text readability
  • Keyboard navigation support
  • Responsive design that works on various devices and screen sizes
  • Clear and simple language
  • Form labels and error messages that are easy to understand

Ongoing Efforts

We are continuously working to improve the accessibility of our website. This includes regular reviews, testing with assistive technologies, and implementing user feedback to enhance the experience for all visitors.

Third-Party Content

Some content on our website may be provided by third-party services. While we strive to ensure all content meets accessibility standards, we may not have full control over third-party content. We work with our partners to address accessibility concerns.

Assistive Technologies

Our website is designed to be compatible with common assistive technologies, including:

  • Screen readers (such as JAWS, NVDA, and VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Causeway Commercial Services

22 O'Meara St, Ottawa, ON K1Y 4N6

Email: info@ccsottawa.ca

Phone: (613) 290-7382

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information you need in an accessible format.

Alternative Formats

If you require information from this website in an alternative format, please contact us and we will work with you to provide the content in a format that meets your needs.

Accessibility at Our Facilities

As a social enterprise committed to inclusion, we also strive to ensure our physical office locations and service delivery are accessible. If you have specific accessibility needs when visiting our facilities or using our services, please contact us in advance so we can make appropriate accommodations.

Last updated: January 10, 2026